With this renewed confirmation of compliance, Deutsche Telekom underscores its ongoing commitment to high standards in consumer-oriented direct sales. The Door-to-Door Code of Conduct defines clear requirements regarding transparency, accountability, and the design of sales processes. Its objective is to establish consistent standards for responsible and transparent door-to-door sales and to strengthen consumer trust in this distribution channel. Regular independent assessments ensure that these requirements are effectively implemented in practice and reinforce the reliability of the Code as a self-regulatory instrument.
David Brötz, Head of Direct Sales at Deutsche Telekom, states:
The renewed confirmation of our compliance with the Door-to-Door Code of Conduct is an important testament to our commitment. Transparency, reliable processes, and high standards in direct sales are essential to ensuring responsible conduct towards consumers.
Gabriela Mercuri, Managing Director of SCOPE Europe, comments:
The continued demonstration of adherence confirms that the Door-to-Door Code of Conduct functions effectively as a self-regulatory instrument in practice. Sustained compliance with the Code shows how industry-driven standards can contribute to greater transparency, responsible sales practices, and lasting consumer trust.
Clear rules of conduct, transparent information processes, and effective internal control mechanisms are particularly important in door-to-door sales. Deutsche Telecom's renewed successful assessment highlights that the necessary structures and processes are reliably embedded within the company. Adherence to the Door-to-Door CoC is valid for one year and is publicly available in SCOPE Europe’s register.
